CrikStars

CrikStars — Help & FAQ

Welcome to CrikStars — the all‑in‑one app to play, score, stream, follow, and grow in cricket. Whether you run local matches, play in a league, officiate, stream, or just love watching, this guide explains how everything works and answers the questions we hear most.

This guide has three parts:

Tip: use search (the magnifying glass, or Ctrl/Cmd + F) to jump to any topic.


Find your way by role

CrikStars is used by many kinds of cricket people. Here's where to look:


Getting started

Create an account

  1. Open CrikStars and tap Register.
  2. Enter your mobile number and basic details.
  3. You'll receive a one‑time password (OTP) by SMS — enter it to verify your number.
  4. Complete your profile (name, photo, playing role, city) and you're in.

Log in

Set up your profile

Finding your way around

App settings (in the More menu)


Part A — Help Guide

1. Scoring a match

CrikStars lets you score a full match ball‑by‑ball, live — and keep going even without internet.

Start a match

  1. Tap Start Match.
  2. Choose or create the two teams and pick the playing XI for each.
  3. Set the match rules — overs, players per side, overs per bowler, and other options.
  4. Do the toss — pick who won and whether they bat or bowl.
  5. Select the opening batters and the opening bowler, then start scoring.

Score ball‑by‑ball

Powerplay

Custom over tags

Bonus / penalty runs

DLS (rain‑affected matches)

Wagon Wheel

Fix a mistake (Undo / Edit)

Manage the squad mid‑match

Hand over scoring (Role Transfer)

Innings & match flow

Scoring offline


2. Following & watching a match

Open any match to follow it live or review it afterwards. A match opens with four tabs:

While a match is live, you also see the ball‑by‑ball score update in real time, and (if enabled) a worm/run‑progression graph and voice commentary.

Stars of the Match

Calculated automatically from match performance (an MVP points system): - Man of the Match — best overall performer. - Fighter of the Match — the top performer from the losing side. - Best Batter and Best Bowler of the match.

Watch the live stream


3. My Career (your cricket profile)

My Career is your personal hub. Anyone can open a player's Career to see their journey. Tabs include:

Career photos

Add stats from CricHeroes (image import)

Badges


4. Teams


5. Tournaments


6. Leaderboards


7. Community — find & list cricket services

The Community section is a directory where you can find — and list yourself as — a cricket service provider. Categories include:

For each category you can browse, filter (by location and more), and open profiles. To appear in a directory yourself, use that category's Register option (for example, register as a scorer or umpire), and people can then find and contact you.


8. Looking For

Use Looking For when you need — or can offer — something: players for a match, a team to join, or opponents.


9. Chat & notifications


10. World Cricket & Crex (pro scores)


11. Live streaming


Part B — FAQ

Account & sign‑in

How do I sign up? Tap Register, enter your mobile number, and verify the OTP sent by SMS. Then complete your profile.

I didn't get my OTP. What do I do? Wait a few seconds and tap Resend. Check that your number is correct and you have signal. If it still doesn't arrive, try again shortly or use Contact Us.

How do I change the app language or theme? Open the More menu and choose Language or App Theme.

How do I delete my account? More menu → Delete Account. This permanently removes your account and data and can't be undone.

Scoring a match

How do I start scoring? Start Match → pick teams and the playing XI → set match rules → do the toss → choose openers → score ball‑by‑ball.

I made a scoring mistake — can I fix it? Yes. Undo the last action while scoring. After the match, an organiser/scorer can Edit the Scorecard.

Can I score without internet? Yes — scoring works offline, including through the innings break, and syncs automatically when you reconnect. While offline, viewers won't see live updates until you're back in a network zone, but your scoring is saved safely on the device.

Why does it ask me to come into a network zone? So your live score reaches viewers. You can keep scoring offline; the message is just a reminder that the live feed and streaming resume once you're back online.

What are custom over tags (e.g. C1 / C2)? Optional labels you can attach to specific overs to highlight or categorise them. They appear on the live screen and scorecard.

How do bonus / penalty runs work? Award bonus or penalty runs with a reason (preset or your own). They're added to the correct team's total and logged in Match Notes with the time.

It's raining — can the app handle a revised target? Yes — use the DLS option to apply a rain‑affected revised target/result.

Someone else needs to take over scoring. How? Use Role Transfer to pass the scorer role; the other person accepts the request and continues.

Matches, stats & awards

Who decides Man of the Match, Best Batter and Best Bowler? They're calculated automatically from match performance (an MVP points system). The Summary tab shows the Stars of the Match: Man of the Match, Fighter of the Match (best from the losing side), Best Batter and Best Bowler.

What is "Fighter of the Match"? The top‑performing player from the losing team — recognition for a strong effort in a defeat.

My Career shows matches I didn't play in. Why? Your Career Matches tab separates Played (you were in the XI) from Officiated (you scored, umpired, commentated, streamed or organised), so each is counted correctly.

My Career, photos & CricHeroes import

How do I add photos to my Career? On your own Career → PhotosAdd, then pick photos from your device.

Can others see or delete my photos? Others can view your Career photos, but only you can add or delete yours. You can multi‑select and delete several at once.

Why can't I add more photos? There's a per‑user limit on stored photos. Delete some older ones to free up space.

How do I import my CricHeroes stats? Use Add Stats and upload screenshots of your CricHeroes stats. The app reads them and adds them. Upload clear images in batches of about 5 for the best speed and reliability.

My import failed or was slow. Make sure images are clear and not too large, upload ~5 at a time, and keep a stable connection — larger batches take longer (roughly a minute per 5 photos).

Teams & tournaments

How do I create a team? Create Team, add a name and logo, and add players. Maintain your roster anytime via Manage Players.

How do I run a tournament? Create a tournament, add teams, set up groups and rounds, and track Matches, Statistics and the Points Table from the tournament screen.

Community & Looking For

How do I find a ground, scorer or umpire? Open Community, choose the category (Grounds, Scorers, Umpires, etc.), and browse or filter profiles.

How do I list myself as a scorer / umpire / streamer? In the relevant Community category, use Register to create your provider profile so others can find you.

I need players for a match. Post in Looking For and browse the feed for people offering what you need.

Streaming & watching

Can I stream my match? Yes — start a live stream from the match so others can watch in‑app.

Where do I see live scores of big professional matches? Open World Cricket (and Crex for a detailed view) for live pro and international scores.

Troubleshooting

The live score looks stuck or out of date. Pull to refresh, or reopen the match. If the scorer was offline, scores sync once they reconnect.

I can't see a feature mentioned here. Some options depend on your role in a match (scorer/organiser vs viewer) or need the latest app version. Update the app and check you have the right role for that action.

How do I contact support? More menu → Contact Us.


This guide covers the main CrikStars features. Exact button names or positions may vary slightly as the app is updated. Last reviewed against the app for accuracy — if something looks different in your version, use Contact Us and we'll help.

CrikStars is operated by CricketStar Global Private Limited (CIN U93110DL2025PTC449814),
Plot No 15, Office No 101, Nipun Tower, Karkardooma Community Centre, New Delhi – 110092, India.

Contact: support@crikstars.in